United Airlines Passenger accidently sent to San Francisco instead of Paris

Not the actual flight. [Courtesy of Pixabay]

United Airlines did it again. This time, fortunately, was not a physical brawl, a verbal insult, or getting a passenger forcibly dragged off of a plane.

A French passenger named Lucie Bahetoukilae boarded a plane in Newark, New Jersey, to head back to Paris. She went to the gate that was marked on her boarding pass, but unbeknownst her United changed the assigned gate at the last minute and did not send a notification via email.

She boarded a plane and found her seat number 22C was already taken. Bahetoukilae said a flight attendant assigned her a new seat after looking at her boarding pass. She did not fathom she was on a wrong flight and was bewildered when she found herself at San Francisco International Airport.

Bahetoukilae had to wait 11 hours before being able to board a flight to Paris. It took her total time of 28 hours to get to her original destination.

This brought attention to a loophole in security check at the gate and aviation notification system.

United offered her a voucher for another trip and reimbursed her of the accommodations she had to pay herself in San Francisco.

Kwak, Min Jung = abiel@ajunews.com

Park Sae-jin swatchsjp@ajunews.com

United Airlines Passenger accidently sent to San Francisco instead of Paris

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